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About Us

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Charter is a leading technology provider with a rich history of excellence spanning over four decades in Australia and two decades in India. We've consistently demonstrated our commitment to innovation, compliance, and client success in the critical areas of collections and customer engagement. At the core of our offering is Cosmos, a robust and scalable platform that has been continuously enhanced over the last 20 years to meet the rapidly evolving demands of the market. Cosmos incorporates the latest in compliance frameworks, omnichannel communication strategies, AI-driven workflows, and modern contact methodologies, ensuring it remains flexible for tomorrow's challenges.

Our solutions have been successfully deployed across multiple geographies, including Australia, India, Thailand, and Malaysia, proving the versatility and adaptability of our technology. Trusted by over 10,000 users worldwide, Cosmos delivers enterprise-grade performance, unmatched reliability, and cutting-edge cybersecurity to power your business with confidence. Most recently, we've developed a version of Cosmos tailored specifically for the United States market, which is set to roll out soon. This marks a significant milestone in our global expansion strategy, reinforcing our dedication to delivering world-class solutions across regions. Charter continues to be a trusted partner for organizations seeking excellence in collections and customer engagement technology.

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