About Us

Charter Financial Solutions LLC (Charterfinco.com) is a debt buyer & Receivables Management Agency operating in the US.

Charterfinco is a fully owned subsidiary of Charter Mercantile Pty Ltd, an Australian company with nearly 40 years experience in global collections www.chartermerc.com.au www.charterbpo.com

In addition Charter has a fully automated Compliance and Governance management module to ensure 100% compliance with all Federal and State regulatory requirements.

Charter’s collection system, Cosmos, uses thematic analysis coding that improves the efficiency of the collection process. It has inbuilt processes that keeps team members talking to the right party contacts. This state of the art technology, unique to Charter has proven to improve efficiencies, improve the user experience, fine tune collection treatments and compliance, streamline payment arrangements, sharpen strategies with analytics and protect sensitive data.In addition, Charter has developed AI that is customer centric and identifies the customers preferred method of communication along with propensity for payment modelling.